Privacy Policy

Last Updated: 21 January 2026

Who we are

The ClearVue Limited (“ClearVue”, “we”, “us”, “our”) is the controller for personal data collected via this website.

Registered address: Barnston House, Beacon Lane, Heswall, Wirral, United Kingdom, CH60 0EE

Company number: 13599920

Email: dpo@theclearvue.co.uk

What this notice covers

This notice explains how we use personal data when you:

browse theclearvue.co.uk;
contact us; or
request a meeting using our calendar request form.

The ClearVue platform: Processing within the ClearVue platform is governed separately under our contractual arrangements with business customers (including our Data Processing Agreement) and the relevant customer/controller’s privacy information.

Personal data we collect (website)

We keep website data collection minimal. We may process:

a) Technical data (collected automatically)

When you browse the website, our systems may log:

IP address
browser/device information (eg user agent)
pages requested, date/time, and basic security/event logs

b) Enquiry data (provided by you)

If you contact us (eg email or a web form), we may collect:

your name (if provided)
your email address
your phone number (if provided)
message content and any information you choose to include

c) Meeting request data (calendar request form)

When you request a meeting, we collect:

name
email address
any optional notes you submit (eg topic/availability)

We use this to create and send a calendar invitation and to manage the meeting

How we use your data and our lawful bases

We use personal data for the following purposes:

Operate and secure the website (including preventing fraud, abuse, and attacks).
Lawful basis: Legitimate interests (running and protecting our website and business).
Respond to enquiries and provide information you request (including arranging demonstrations or follow-up).
Lawful basis: Legitimate interests and/or steps taken at your request prior to entering into a contract.
Create and manage meeting invitations (calendar request form).
Lawful basis: Steps taken at your request prior to entering into a contract and/or legitimate interests (efficiently managing business communications).
Comply with legal obligations and handle disputes/complaints.
Lawful basis: Legal obligation and/or legitimate interests.

We do not use this website to run behavioural advertising, and we do not sell personal data.

Cookies

We use strictly necessary cookies only (for example, cookies required for basic site operation and security). We do not use analytics cookies (such as Google Analytics) on this website.

If we introduce any non-essential cookies in the future, we will provide a cookie notice and request your consent before setting them.

Who we share personal data with

We only share personal data where necessary, for example with:

Hosting and infrastructure providers: our website is hosted on Amazon Web Services (AWS) in the London region.
Email and calendar provider(s): to send and manage meeting invitations and communications.
IT/security suppliers: where needed for security monitoring and abuse prevention.
Professional advisers and authorities: legal/accounting advisers, regulators, or law enforcement where required.

International transfers

We aim to keep website hosting and primary processing within the UK. However, some suppliers (particularly communications and security providers) may process data outside the UK.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place (for example, UK-approved transfer mechanisms) and you can request further details using the contact information above.

How long we keep personal data

We keep personal data only as long as needed for the purposes above:

Technical/security logs: typically up to 12 months, unless needed longer to investigate or respond to security incidents.
Enquiries: typically up to 24 months after our last interaction.
Meeting requests / invites: typically up to 24 months after the meeting date (or earlier if you ask us to delete it, unless we need it for legal reasons).
Legal/compliance records: kept as required by applicable law or to establish/exercise/defend legal claims.

Your rights

You may have the right to:

access your personal data;
correct inaccurate data;
request deletion (in certain situations);
restrict processing (in certain situations);
object to processing where we rely on legitimate interests;
request data portability (in certain situations);
withdraw consent (where we rely on consent).

To exercise your rights, contact us using the details in section 1.

Complaints

If you have concerns about how we use your personal data, please contact us first and we will investigate.

We provide a way to submit complaints electronically (by email to the address in section 1). We will acknowledge your complaint and respond in line with applicable UK requirements.

You also have the right to complain to the Information Commissioner’s Office (ICO) (the UK data protection regulator).

Links and embedded content

Our website may include links to third-party websites or embedded content (for example, video players or scheduling widgets). Third parties may collect information in accordance with their own privacy notices and cookie policies. We do not control those third parties.

Changes to this notice

We may update this notice from time to time. The “Last updated” date at the top shows when it was most recently changed.